Returns & Exchanges
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If for any reason, you're not fully satisfied with your purchase, please contact us. We are here for you, ready to set things right. When reaching out, please send the following information, so our team can help as quickly as possible: Order number; A picture/video of the product in question. *...
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What should I do if I receive an incorrect or faulty item?
We're sincerely sorry if you have received an incorrect or faulty item. Don't worry! Contact us and we will set things right immediately. When reaching out, please send the order number and photo/video of the item(s) in question so our team can help as quickly as possible. -
My tracking is showing my parcel is being returned to sender - What should I do?
Due to a wrong or insufficient address, your tracking status is showing as being returned. Don't worry! We'll make sure to help you with this. Reach out to our team and make sure to provide the following information so we can help you as quickly as possible: Order number; Email address used to ... -
If you are not happy with the purchase, or you received an incorrect, faulty, or damaged item, contact us and we will do our best to assist. Even though we have our 30 days return policy, please do not return anything before contacting us. Our team will review the request and provide information...